Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Solutions Indicator ("Company," "we," "our," or "us") regarding your use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms.

Our Services

Solutions Indicator provides comprehensive software development services including:

• Web development and design
• Mobile application development
• Custom software solutions
• UI/UX design services
• Digital marketing and SEO
• E-commerce development
• Cloud services and DevOps
• Consulting and strategy services

User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not interfere with or disrupt our services
• Comply with all applicable laws and regulations
• Pay all fees and charges in a timely manner

Prohibited Uses

You may not use our services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Engage in fraudulent activities
• Harass, abuse, or harm others
• Spam or send unsolicited communications
• Attempt to gain unauthorized access to our systems
• Reverse engineer or copy our services

Intellectual Property Rights

Our Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, and software, are owned by Solutions Indicator and are protected by copyright, trademark, and other intellectual property laws.

Client Intellectual Property

Upon full payment for custom development work, clients retain ownership of their custom code, designs, and content created specifically for their project. We retain the right to use general methodologies, techniques, and know-how developed during the project.

Payment Terms

• Payment terms are specified in individual service agreements
• Typical payment structure: 30% upfront, 40% at milestone, 30% on completion
• Late payments may incur additional fees
• All prices are in USD unless otherwise specified
• Refunds are subject to our refund policy
• Clients are responsible for any applicable taxes

Service Level Agreement

We strive to provide high-quality services and commit to:

• 99% uptime for hosted services
• Response to support requests within 24 hours
• Regular project updates and communication
• Quality assurance and testing procedures
• Professional project management

Limitation of Liability

To the maximum extent permitted by law, Solutions Indicator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Warranties and Disclaimers

We provide our services "as is" and "as available." While we strive for excellence, we make no warranties regarding:

• Uninterrupted or error-free service
• Complete security of data transmission
• Compatibility with all systems or browsers
• Achievement of specific business results

Indemnification

You agree to indemnify and hold harmless Solutions Indicator from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Termination

Either party may terminate services with written notice. Upon termination:

• All outstanding payments become due immediately
• Access to our services will be discontinued
• Confidentiality obligations remain in effect
• Client retains ownership of completed deliverables

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of San Francisco County, California.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or website notice. Continued use of our services after changes constitutes acceptance of the new Terms.